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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William C. Pitts

September 11, 2024

1  out of  5
rating by William C. Pitts
"Extremely unprofessional. Find any other available state farm agent"
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Charles Murray

June 10, 2024

5  out of  5
rating by Charles Murray
"They’re pretty good with fixing issues so I really don’t have any complaints with them I’ve been with them for a few years and I don’t have any complaints keep up the good work"
We responded:
"Thanks Charles. We really appreciate you. Thanks again! "
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Heather Kaatz

March 22, 2024

5  out of  5
rating by Heather Kaatz
"We have been with Don Sherman for many years. We moved out of state and immediately went back to him when we moved back several years later. We are extremely happy with this agency. Always helpful, available and honest."
We responded:
"Wow Heather! This comes a such a good time. I appreciate your kind words. 😇 "
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Tom Ohman

March 20, 2024

5  out of  5
rating by Tom Ohman
"Very helpful in dealing with my insurance needs. Don has helped deal with two parking lot accidents involving other insurance companies through my State Farm coverage. Everything went very smoothly!"
We responded:
"Tom, Thanks for the review. It has been many years now hasn't it? Thanks so much... ;) "
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Nancy Robotnik

February 29, 2024

5  out of  5
rating by Nancy Robotnik
"We had Dereco winds damage our house a few years ago and the Best agent Don Sherman was so thoughtful bringing us beverages and snacks and a check to carry us over in housing. It was amazing the personal attention that we received. We have been with Dons agency for 30 plus years and could not be more happy. Al and Nancy"
We responded:
"Thank you for the review Nancy and Al. I don't think most people understand the difficulties of having a catastrophic loss like what you experienced. I am fortunate to have clients like you who make it enjoyable to do what we do. I know it's not much, but I do know what it's like to stand by my clients side when they don't have basic necessities that they don't even yet know they need. All th best to you. 😀"
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MadDad Handyman

February 9, 2024

5  out of  5
rating by MadDad Handyman
"Don is great to work with and asks lots of questions to ensure his clients are getting the best bang for their buck. As a business owner, I value the time Don saves me as well as the dollars. I highly recommend him for all of your insurance needs!"
We responded:
"Thank you for your honest and objective point of view from a business owner's prospective. Thanks MadDad! 👍"
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M La Porte

February 8, 2024

5  out of  5
rating by M La Porte
"I have been with Statefarm and Don for many years, fallen trees, deer accidents, towing and emergency car rental his office has always been responsive and cared about my situation. They go the extra mile to help."
We responded:
"Thank you Margie. Life comes at you. Glad we can help. 😃"
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Helen Kotwicki

February 8, 2024

5  out of  5
rating by Helen Kotwicki
"Switched to State Farm. Melanie assisted mein getting my policy started and answered my questions. Don was kind and informative. He was very knowledgeable and made the process of switching easy. This review was 3 years ago. I am still a loyal State Farm customer. Mr. Sherman and his entire staff are professional, knowledgeable and helpful. Messages left with them are returned promptly. I continue to be a satisfied customer. 2024"
We responded:
"Thanks Helen, It's actually Jake from State Farm who does the magic! Seriously it is great team members who are knowledgeable and caring that make it seem easy!"
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Alyssia Rose

February 8, 2024

5  out of  5
rating by Alyssia Rose
"Don was extremely helpful and informative! He was able to get me the best quote around!"
We responded:
"Thank you Alyssia! More than anything else we want to make sure your in the best coverage and price match situation. Thanks for your kind review. "
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Jason Ferrell

February 8, 2024

5  out of  5
rating by Jason Ferrell
"I have been with don for a long time and he does a great job at letting you know about any discounts that will save people money 🤑 thanks don for being there for people"
We responded:
"Thank you Jason. Love that Smiley face saving money! Drive safe and save! "
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Ryan vandenBoogaart

January 13, 2024

5  out of  5
rating by Ryan vandenBoogaart
"Don has had my insurance for years and done a wonderful job. He’s helped me navigate the insurance world to make sure I have the best coverage. I will always recommend Don!"
We responded:
"Hi Ryan and thanks for those kind words. It has been a true family relationship going back many years. 💯 "
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Russ

December 10, 2023

1  out of  5
rating by Russ
"Don is the worst. From making changes to my policy without letting me know, or providing an itemized breakdown. I made a change to my policy and an agent change request just for Don to change it and veto the agent change request. I'm also not a fan of his passive-aggressive text messages. This guy's communication is very unprofessional. I tried to change agents twice with Don stopping that each time. Don is unprofessional in his communication methods and what he says."
We responded:
"Thank you Russ for taking time to provide a review. Your opinion is important. Just so the reader has an accurate reflection of the situation here I will reply with facts. You have to be an active participant in your insurance. Inaction on your part is not a reason to point your finger at me. By not taking personal responsibility and managing your forms then by default State Farm has to provide you with State mandatory coverages. Just to claify to the readers, we DON'T make random changes without policyholders consent. However, if the policyholder ignores their documents then by default State Farm will issue with required state mandatory coverages. My advice to Russ is to be actively involved in managing your policies and documents. I honestly don't even know what passive aggressive means? But if it means I don't accept fault for your negative perception of me... then so it is what it is. To close this we have relocated Russ to a more local office per his request. "
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Jason Pickett

October 26, 2023

5  out of  5
rating by Jason Pickett
"I have had Don Sharman as my agent for 20 plus years. He is upfront with you and has always looked out for me with claims and advise on the best policies for me. I highly recommend him to everyone who is looking for a trustworthy agent."
We responded:
"Jason, Thank you for the review. We have worked well together over the years. I appreciate your referrals you have sent to me. That says a lot. 👍"
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Heather Carter

October 3, 2023

4  out of  5
rating by Heather Carter
"Very professional and polite"
We responded:
"Thank you Heather. We appreciate you! "
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Jeffrey Bordner

May 8, 2023

5  out of  5
rating by Jeffrey Bordner
"Have been with Don for about 30 years, for Home, Auto, and Life. Have found his agency and State Farm to always be very responsive and claims are handled very efficiently."
We responded:
"Hi Jeff and thank you for taking time for the nice review. 30 years? Yes I guess it has been. Thank you for your loyalty to our agency and State Farm. 😀"
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Michael Rowe

April 20, 2023

5  out of  5
rating by Michael Rowe
"We have used Don Sherman for all of our insurance needs (home, auto, liability, boat) since moving back to Michigan in 2007. He and his team have always provided friendly, professional and comprehensive support and guidance. Excellent at responding and following up on quotes, claims and any needs. I have made a couple of claims via the State Farm platform over the years and they have been very efficient and fair in processing them (good technical interface and customer service). I see zero reason to consider other insurance agents."
We responded:
"Wow Mike thank you for that strong statement of support. We appreciate you and your family very much!"
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Cathy Alvey

April 18, 2023

5  out of  5
rating by Cathy Alvey
"Over the years, Don and his staff have gone above and beyond to help our entire family. From new car certs to basement floods to finding the best rates. We truly value our long relationship with Don Sherman State Farm. Highly recommend."
We responded:
"Thanks Cathy. This has truly been a lifetime relationship that we cherish. Thank you! 💯"
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Jimmie Baker

April 12, 2023

5  out of  5
rating by Jimmie Baker
"Don Sherman has been my insurance agent for 23 years. He is very professional, kind and knowledgeable. The staff has been helpful in multiple ways. I will continue using Don Sherman in the future."
We responded:
"Thank you very much! We appreciate you and the long term relationship. 😀"
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Thomas Skop

April 12, 2023

5  out of  5
rating by Thomas Skop
"Don Sherman takes care to listen and take care of my insurance needs."
We responded:
"Thanks Tom! We appreciate you and your family. 😀"
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Heather Lang

April 12, 2023

5  out of  5
rating by Heather Lang
"I am very pleased with Don Sherman and staff at state farm. They are all a pleasure to work with, and very helpful!!"
We responded:
"Heather, Thanks so much. We appreciate you very much. 😀"
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Julie Campbell

April 11, 2023

5  out of  5
rating by Julie Campbell
"Someone is always there to answer the phones! Quick response time to many of our questions. Thank you for the many years of service."
We responded:
"Julie, Thanks so much. We appreciate the long term relationship and trust. 😀"
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Lynnea Bauman

April 11, 2023

5  out of  5
rating by Lynnea Bauman
"Don and Ryan went above and beyond with providing the support we provide proof of insurance to a very picky marina. They redid the forms at least five times before the marina was finally satisfied."
We responded:
"Lynnea, That's really kind-of you to mention. We didn't want to have them cast you away! We do appreciate the lifetime relationship. 😀"
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Steve Ebben

April 8, 2023

5  out of  5
rating by Steve Ebben
"Don is so knowledgeable and provides great customer service!"
We responded:
"Thank you Steve. We appreciate you and your family. It is a legacy relationship that goes back generations. "
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Jennifer Duncan

April 5, 2023

5  out of  5
rating by Jennifer Duncan
"Don has been an excellent insurance agent, when our family had a house fire, he made sure we had a check that day and he even loaned his car so we had transportation, until we were able to get a rental car, he went above and beyond during such a tragic event, you don't see a lot of customer service like that anymore. He was always there to answer questions, because no one is prepared for a tragic event like that."
We responded:
"Jen thanks so much. It was a tough situation but it all came together. Miss your parents. "
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Rebecca Kohler

April 5, 2023

5  out of  5
rating by Rebecca Kohler
"Great agency, easy to work with!"
We responded:
"Thank you Rebecca. We appreciate you and your family! "