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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Kincannon

Linda Kincannon

March 19, 2025

5  out of  5
rating by Linda Kincannon
"Don Sherman was very polite and helpful. He helped me to understand my policy."
We responded:
"Thank you Linda for the 5 star review. That's the value you bring to our long term and trusted clients to like you. We appreciate you so much! "
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Robert Hill

March 18, 2025

5  out of  5
rating by Robert Hill
"Great people very quick response"
We responded:
"Thank you for the 5 star review! We do appreciate the long time relationship. "
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Jennifer McGivern

February 26, 2025

5  out of  5
rating by Jennifer McGivern
"Helpful, prompt and friendly service."
We responded:
"Hi Jennifer, Thank you for the 5 star review. We appreciate the long term relationship that we've maintained over many years. Thank you Jennifer. "
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Jennifer Duncan

February 20, 2025

5  out of  5
rating by Jennifer Duncan
"Mark went through all of my policies & explained everything & answered all of my questions, very professional & helpful. A great experience."
We responded:
"Jennifer, Thank you so much for your kind remarks about our agency team members and your experience. We value you and your long-term commitment with us that is multi-generational. Thanks! "
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Maddyjo Williams

February 7, 2025

1  out of  5
rating by Maddyjo Williams
"While the employees at this location are kind and professional, the owner’s behavior is the opposite. Rude, dismissive, and particularly disrespectful toward women, creating an uncomfortable environment. I’d rather take my business elsewhere than support this kind of leadership."
We responded:
"REPLY to the readers: NOTE : We have hundreds of satisfied 5 star reviews from Women who are VERY SATISFIED with my respectful, caring, and comfortable leadership style. I can point to the hundreds of clients who have select us and have renewed year after year because of the valued relationships we have build. We have no knowledge of this reviewer. It's simply a personal attack on with no factual basis. Over half of our five-star reviews are from satisfied women. "
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Jacqui Dymm

February 6, 2025

5  out of  5
rating by Jacqui Dymm
"Fabulous service and a very helpful staff to assist with any questions or concerns. Highly recommend this office for business."
We responded:
"Jacquie, Thank you for those kind words and testimonial! We truly appreciate you. "
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John Doe

February 5, 2025

5  out of  5
rating by John Doe
"Definitely recommended. Great customer service. Easy over the phone quotes. Affordable deals on insurance. Give them a call!"
We responded:
"Thank you fkrnthe 5 star review John! "
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Dana Elrod

February 5, 2025

5  out of  5
rating by Dana Elrod
"Marc at State Farm was great to work with. My questions and concerns were addressed in a professional and timely matter."
We responded:
"Thank you Dana for the 5 star review. We do appreciate the long time business relationship. "
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Jeffrey F.

January 31, 2025

5  out of  5
rating by Jeffrey F.
"Always appreciate the fast, friendly and professional service from Marc Oetjens and the rest of the Don Sherman State Farm Insurance office team."
We responded:
"Jeffrey, Thank you for the 5 star review! "
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Michael Bray

January 31, 2025

5  out of  5
rating by Michael Bray
"Don and Marc have been very easy to work with, accommodating, and VERY responsive! Highly recommend them!"
We responded:
"Thank you Michael! We truly appreciate the nice 5 star review. "
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MadDad Handyman

January 22, 2025

5  out of  5
rating by MadDad Handyman
"Don is great to work with and asks lots of questions to ensure his clients are getting the best bang for their buck. As a business owner, I value the time Don saves me as well as the dollars. I highly recommend him for all of your insurance needs!"
We responded:
"Thank you for your honest and objective point of view from a business owner's prospective. Thanks MadDad! 👍"
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Danielle Langham

January 22, 2025

5  out of  5
rating by Danielle Langham
"Marc was an amazing help . In a pinch I needed some things switched around on my policy and he was there to help me every step of the way , thank you so much ."
We responded:
"Danielle, Thank you for the nice review. Marc has made an immediate impact on our customers by bringing his attentiveness and caring to every interaction. #Teamworkdreamwork"
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Danielle Mison

January 15, 2025

5  out of  5
rating by Danielle Mison
"Marc was wonderful! Walked me through all the details, answered all my questions and let me call him back several times!"
We responded:
"Thank you Danielle for the 5 star review! Yes, Marc is outstanding in all ways. Thank you for recognizing his skills a d capabilities. 💯 "
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Tri Nguyen

December 24, 2024

5  out of  5
rating by Tri Nguyen
"Been with Don since the beginning of our Dental Clinic in Madison Heights back in 2001! Best customer service, he sure does take care of his clients. Keep up the good job Don!"
We responded:
"Thank you Tri. It has been many years and an honor to serve you and your family. "
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Jeremy Jarrett

December 19, 2024

5  out of  5
rating by Jeremy Jarrett
"Don and Marc are awesome. I've been with the agency for years and they always do what they can to make sure I'm covered and getting all of the savings possible as well. My son just started driving this year and Don worked with me to get every discount available for a new driver to help with the cost. I'd recommend them to anyone."
We responded:
"Thank so much Jeremy! This goes back many years and is generational. Appreciate you! "
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William C. Pitts

September 11, 2024

1  out of  5
rating by William C. Pitts
"Extremely unprofessional. Find any other available state farm agent"
We responded:
"Hi William, just so the public knows, you've never been a client in our agency. Not sure how you could make any fair review? "
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Charles Murray

June 10, 2024

5  out of  5
rating by Charles Murray
"They’re pretty good with fixing issues so I really don’t have any complaints with them I’ve been with them for a few years and I don’t have any complaints keep up the good work"
We responded:
"Thanks Charles. We really appreciate you. Thanks again! "
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Heather Kaatz

March 22, 2024

5  out of  5
rating by Heather Kaatz
"We have been with Don Sherman for many years. We moved out of state and immediately went back to him when we moved back several years later. We are extremely happy with this agency. Always helpful, available and honest."
We responded:
"Wow Heather! This comes a such a good time. I appreciate your kind words. 😇 "
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Tom Ohman

March 20, 2024

5  out of  5
rating by Tom Ohman
"Very helpful in dealing with my insurance needs. Don has helped deal with two parking lot accidents involving other insurance companies through my State Farm coverage. Everything went very smoothly!"
We responded:
"Tom, Thanks for the review. It has been many years now hasn't it? Thanks so much... ;) "
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Nancy Robotnik

February 29, 2024

5  out of  5
rating by Nancy Robotnik
"We had Dereco winds damage our house a few years ago and the Best agent Don Sherman was so thoughtful bringing us beverages and snacks and a check to carry us over in housing. It was amazing the personal attention that we received. We have been with Dons agency for 30 plus years and could not be more happy. Al and Nancy"
We responded:
"Thank you for the review Nancy and Al. I don't think most people understand the difficulties of having a catastrophic loss like what you experienced. I am fortunate to have clients like you who make it enjoyable to do what we do. I know it's not much, but I do know what it's like to stand by my clients side when they don't have basic necessities that they don't even yet know they need. All th best to you. 😀"
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M La Porte

February 8, 2024

5  out of  5
rating by M La Porte
"I have been with Statefarm and Don for many years, fallen trees, deer accidents, towing and emergency car rental his office has always been responsive and cared about my situation. They go the extra mile to help."
We responded:
"Thank you Margie. Life comes at you. Glad we can help. 😃"
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Helen Kotwicki

February 8, 2024

5  out of  5
rating by Helen Kotwicki
"Switched to State Farm. Melanie assisted mein getting my policy started and answered my questions. Don was kind and informative. He was very knowledgeable and made the process of switching easy. This review was 3 years ago. I am still a loyal State Farm customer. Mr. Sherman and his entire staff are professional, knowledgeable and helpful. Messages left with them are returned promptly. I continue to be a satisfied customer. 2024"
We responded:
"Thanks Helen, It's actually Jake from State Farm who does the magic! Seriously it is great team members who are knowledgeable and caring that make it seem easy!"
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Alyssia Rose

February 8, 2024

5  out of  5
rating by Alyssia Rose
"Don was extremely helpful and informative! He was able to get me the best quote around!"
We responded:
"Thank you Alyssia! More than anything else we want to make sure your in the best coverage and price match situation. Thanks for your kind review. "
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Jason Ferrell

February 8, 2024

5  out of  5
rating by Jason Ferrell
"I have been with don for a long time and he does a great job at letting you know about any discounts that will save people money 🤑 thanks don for being there for people"
We responded:
"Thank you Jason. Love that Smiley face saving money! Drive safe and save! "
Profile photo of Ryan vandenBoogaart

Ryan vandenBoogaart

January 13, 2024

5  out of  5
rating by Ryan vandenBoogaart
"Don has had my insurance for years and done a wonderful job. He’s helped me navigate the insurance world to make sure I have the best coverage. I will always recommend Don!"
We responded:
"Hi Ryan and thanks for those kind words. It has been a true family relationship going back many years. 💯 "